Would like to thank Joe for going out of his way to help me when I was stuck with no light and Leah for doing a great job. Would definitely use this company again.
Make sure you agree a price and have it in writing prior to allowing the job to proceed - we agreed the price over the phone and were invoiced a higher figure which has hit our community funds. It was a shame Barlow's did not appreciate the fact we had a budget as we are not a Commerical organisation but a community that wanted a Christmas Tree.
I rented a trailer from Barlow world, when i tried to load my horse he would not go in the trailer. I rang Barlows he told me to bring it back and he loaned me a wagon at no extra cost. Amazing customer service to get us to the show with a 1st place the day turned out great.
Absolutely shocking. After I paid 100 through Nest website to have my Nest Hello fitted, they asked me an extra 15 for a transformer that was actually included in the installation. I had to contact Nest and they sorted this for me. Following this, I waited 16 days to have my product installed and I booked a day off work to be there but, few hours before the installation, they rang me to cancel it. I am complaining with Nest now as this is not acceptable.
Horrible Trade Counter Experience From The Branch Manager:Wanted to know some prices for LED flood lights as I am in the installation trade. At the trade counter: I asked what brands they sell. The person at the counter told me and I choose one of the brand and gave him the spec. He went to a nearby office where he asked his colleague for the price. He came back and gave me a price. I got my phone out and saved the price on my phones's notes section. I did mention its a bit expensive compared to another local electrical wholesaler. At the same time the member of staff who was in the office came out and started to moan at me saying that I am on my phone comparing prices/goggling and not to waste their time. I could not believe what he just said and I then showed my screen to the member of staff on the trade counter. He saw what I was doing on my phone and told his colleague that i am only typing on my notes section and not comparing online prices. The staff who was moaning at me released he dropped a bollock and said "oh". I wasn't pleased with the member of staff's attitude and asked him this is my first time here and that is how you talk to your customers?What is your name and I want to talk to the manager. He replied "I am the manager".I never encountered such disgusting attitude. I have logged a complaint to the head office where a senior member staff did apologized on the behalf of the company/the Oldham branch. This is my first and last visit.
Barlows (UK) Ltd is a UK Electrician based in Oldham, North West England. Barlows (UK) Ltd is located at Watts St, Chadderton, Oldham OL9 9LQ, UK.
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